This privacy policy ("Policy") explains how viavai.ca in Canada ("Company", "we" and "our") procedures, collects, uses and shares personal data when using this website (the "Site"). Please read the following information carefully to understand our practices regarding your personal data and the way we will process data.
We collect information about you in a range of forms, such as personal data. As used in this Policy," personal data" is as defined in the General Data Protection Regulation, this includes any information that, either alone or in combination with other information we process about you, identifies you as an individual, including, as an example, your name, postal address, email address and telephone number.
We will only process your personal data in accordance with applicable data protection and privacy laws. We want certain personal data so as to provide you with access to the Site. If you registered with us, you'd have been asked to tick to agree to offer this information in order to access our services, purchase our products, or see our content. This approval provides us with the legal foundation we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you don't consent to our use of your personal data in accordance with this Policy, please do not use our Site.
We collect information about you in the following ways:
Our Site includes interfaces that permit you to connect with social networking sites (each a"SNS"). If you connect to an SNS via our Site, you authorize us to access, use and store the information that you agreed the SNS could provide to us according to your settings on that SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information that you supply in this way at any time by amending the right settings from within your account settings on the applicable SNS.
We automatically log information about you and your personal computer or mobile device when you access our Site. For example, when visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and version, browser type, browser language, display resolution, the website you visited before navigating to our Site, pages you viewed, how long you spent on a webpage, access times and data regarding your use of and actions on our Site. We collect this information about you using cookies.
We do not use your personal data for the purposes of automatic decision-making. However, we may do so in order to satisfy obligations imposed by law, in which case we will inform you of any such processing and offer you a chance to object.
We may collect information using "cookies."Cookies are small data files stored on the hard disk of your personal computer or mobile device by a site. We may use both session cookies (which expire once you close your internet browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more interactive and personal experience on our Site.
We use two broad classes of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Siteand (2) third-party cookies, which are served by service providers on our Site, and may be used by such service providers to recognize your computer or mobile device when it visits other sites.
Our Site uses the following types of cookies for the purposes set out below:
| Type of cookie | Purpose |
Essential Cookies |
These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. For instance, they let you log into secure areas of our Site and assist the content of the pages you request load quickly. Without these cookies, the services you have asked for can't be supplied, and we only use these cookies to supply you with these services. |
Functionality Cookies |
These cookies allow our Site to remember choices you make when you use our Site, like remembering your language preferences, remembering your login information and recalling the changes you make to other parts of our Site which you may customize. The purpose of these cookies is to give you a more personal experience and to prevent you having to reevaluate your tastes every time you visit our Site. |
Analytics and Performance Cookies |
These cookies are used to collect information about visitors to our Site and how users use our Site. The information gathered does not identify any individual visitor. It includes the amount of visitors to our Site, the sites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, if they've visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site. We use Matomo for this purpose. Matomo uses its own cookies. It is only utilized to enhance how our Site functions. You can discover more about how Matomo protects your data here: https://matomo.org/privacy/. |
Targeted and advertising cookies |
These cookies track your surfing habits to enable us to demonstrate advertising which is more likely to be of interest to you. These cookies use information regarding your surfing history to group you with other users who have similar interests. Based on that information, and together with our permission, third-party advertisers can set cookies to enable them to show adverts which we believe will be relevant to your interests when you're on third party websites. You can disable cookies which remember your surfing habits and target advertisements at you by visiting http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to eliminate targeted or advertising cookies, you will still see ads, but they may not be applicable to you. Even in case you do decide to remove cookies by the firms listed in the above link, not all companies that serve online behavioral advertisements are included in this listing, which means you may still receive some cookies and tailored ads from companies which aren't listed. |
Social Media Cookies |
These cookies are used when you share information using a social networking sharing button or"like" button on our Site or you link your account or engage with our articles on or through a social networking site such as Facebook, Twitter or Google+. The social networking will record that you have done this. |
You may typically remove or reject cookies through your browser settings. In order to do so, follow the instructions provided by your browser (usually located within the"settings,""help""tools" or"edit" facility). Many browsers are set to accept cookies until you change your preferences.
If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For instance, we may be unable to recognize your computer or mobile device, and you may need to log in each time you visit our Site.
We may use other companies to serve third-party advertising when you visit and use the Site. These companies may collect and use click stream information, browser type, date and time, subject of advertisements clicked or clicked over during your visits to the Site and other websites in order to provide advertisements about goods and services likely to be of interest to you. These firms typically use tracking technologies to collect this information. Other companies' use of their tracking technologies is subject to their own privacy policies.
We may use your personal data as follows:
We may share your personal data as follows:
You may share personal data with us when you publish user-generated articles to our Site, including via our benefits program, forums, message boards and blogs on our Site. Please be aware that any information you disclose or post on our Site will become public information, and will be available to other users of our Site and the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, on our Site. Such personal data and other information won't be confidential or confidential once it's printed on our Site.
If you provide feedback to us, we may use and disclose such feedback on our Site, provided we don't associate such feedback with your personal data. For those who have provided your consent to do so, we might post your first and last name together with your feedback on our Site. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.
Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us outside the country in which you reside, where data security and privacy regulations may not provide the same degree of protection as in other parts of the world. By accepting this Policy, you consent to this transfer, storing or processing. We'll take all steps reasonably necessary to make certain that your information is treated securely and in accordance with this Policy.
We attempt to use reasonable organizational, technical and administrative measures to safeguard personal data within our organization. Unfortunately, no storage or transmission system can be guaranteed to be totally secure, and the transmission of data via the world wide web is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for instance, if you believe that the safety of any accounts you might have with us has been compromised), please immediately notify us of the problem by contacting us.
We will only retain your personal data so long reasonably required that you use the Site until you shut your account/cancel your subscription unless a longer retention period is required or permitted by law (such as for regulatory purposes).
Our Site is/are not directed to children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable.
If you wish to exercise any of these rights, please contact us. On your request, please make clear: (I) what personal data is concerned; and (ii) which of the above rights you would like to enforce. For your security, we may only implement requests concerning the private data related to the specific email address that you use to send us your request, and we might need to verify your identity before implementing your request. We'll attempt to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may have to retain certain information for recordkeeping purposes or to finish any transactions that you started before requesting such alteration or deletion.
We are committed to resolving any complaints about our collection or use of your personal data. If you want to make a complaint regarding this Policy or our practices in regard to your personal information, please contact us through the information listed on our site. We will respond to your complaint as soon as we can and in any case, within 30 days. We hope to resolve any complaint brought to our attention, however, if you feel that your complaint hasn't been satisfactorily resolved, you reserve the right to contact your regional data protection supervisory authority.
We welcome your comments or queries about this Policy. You may contact us in writing or through our website.